The Client Feedback Tool I Switched To After Markup’s Price Increase (And Why It’s Actually Better)
If landed here because you’re Googling ‘Markup.io alternative’, I see you. I’ve been using Markup.io for years to collect client feedback on website drafts. You know the drill—clients click around the live site, leave comments exactly where they want changes, everything’s grouped by page. It was magic.
Until February 2024, when Markup killed their free plan and launched a single pricing tier at $79/month.
For context, that’s more than I spend on Showit, Google Workspace, and my project management tool combined. For a one-person design business that needs basic feedback functionality? That pricing felt wildly out of touch.
And apparently I wasn’t alone. Designers everywhere started scrambling for alternatives.
Then Loom also raised their prices on February 1st, 2026. Not as dramatically, but still—the tools we relied on were getting expensive fast.
So I did what any designer would do: I looked for the best Markup.io alternative I could find. And I landed on something I actually like better than what I was using before.
Google doesn’t care if your website is built on Showit, Squarespace, WordPress, or carved into stone tab Before I found tools like Markup, client feedback was a nightmare. Here’s how it used to go:
Client email: “Can you make the button blue?”
Me: “Which button?”
Client: “The one on the right.”
Me: “Which page? There are four pages with buttons on the right.”
Client: sends screenshot with no context
Sound familiar?
I needed a tool that let clients:
Markup did all that beautifully. But at $79/month for features I was only using 20% of? I needed to find something else.
My requirements were pretty simple:
Must-haves:
Nice-to-haves:
Don’t need:
I tested Pastel, Ruttl, and a few others. But to be honest I hated all of them—either too expensive, too complicated, or missing key features.
Then I found Workflow.
Here’s what sold me:
The basics are rock solid. Clients click the link, click anywhere to comment, and I get organized feedback without the “which button are you talking about?” chaos.
When a client opens their Workflow link for the first time, there’s an automatic built-in tutorial that shows them exactly how to use it.
I cannot overstate how huge this is.
With other Markup.io alternative options, I had to create a Loom video explaining how to leave feedback. That’s an extra 10 minutes per client project just for onboarding.
Workflow handles it automatically. Clients see a quick popup: “Click anywhere to start leaving feedback. Need help? Watch this quick video.”
They figure it out instantly. I’ve never had a single client struggle with it.
This is one of my favorite features that other tools don’t have.
Sometimes a comment needs more context than text can provide. With Workflow, you can record a quick video comment and pin it directly to the spot on the page where you want to explain something.
It’s perfect for:
It combines the best of Loom (video explanation) with the precision of pinned feedback. Game changer.
While I primarily use Workflow for website feedback, it also works on:
So if you need feedback on a brand guide, proposal, or mockup? Same tool. No need to juggle multiple platforms for different file types.
Workflow is $20/month—already way more reasonable than Markup’s $79/month.
But here’s the best part: with my affiliate code, you get 50% off for your first 3 months.
That’s $10/month for three months to fully test it with real client projects. And after that? Still only $20/month.
There’s also a 14-day free trial so you can test it before committing to anything.
The interface is gorgeous and uncluttered. Everything you need is right there, nothing you don’t need is getting in the way.
Comments have clear status options (open, in progress, resolved), so both you and your client can track what’s been addressed.
Pages load quickly, comments save instantly, and there’s zero lag when switching between pages or marking comments as resolved.
When you’re trying to zip through client revisions, speed matters.
Some designers swear by Loom for client feedback—record a video walking through the site, clients leave timestamped comments.
It works, but here’s why I don’t love it for website feedback specifically:
The problem with video feedback:
Loom is fantastic for async communication, tutorials, and quick explanations. I use it all the time for that.
But for gathering specific feedback on website revisions? A tool like Workflow where clients interact with the actual live site (and can add video comments when needed) is way more effective.
Plus, Loom’s pricing went up February 1st, 2026—their Business plan is now more expensive for what amounts to less targeted feedback on web projects.
Here’s my current client feedback process with Workflow.design:
1. Finish the website draft (or a specific revision round)
2. Create a Workflow review link (takes 30 seconds)
3. Send client an email:
“Your website is ready for review! Click this link, then click anywhere on the site to leave feedback. The tutorial will walk you through it—super simple.”
4. Client leaves feedback (comments are automatically organized by page)
5. I work through comments, marking each as “resolved” as I complete them
6. Repeat for any additional revision rounds
Done. No confusion, no endless email chains, no “which page were you talking about?”
To be fair, Workflow is focused on feedback—not project management or team collaboration.
If you need:
You’ll probably want a more robust tool or supplement Workflow with your existing project management software.
But for solo designers or small teams who just need clean, organized client feedback on websites, PDFs, and documents? Workflow nails it.
If Markup’s pricing pushed you out (or Loom’s price increase has you rethinking your feedback workflow), try Workflow.
It does the job beautifully, clients love how easy it is, video comments are incredibly useful, and the pricing actually makes sense for small businesses.
Start with the 14-day free trial, then use my code to get 50% off your first 3 months. You’ll know within one revision round if it works for your workflow.
Try Workflow+ get 50% off → (Use code: ZMVAWT at checkout)
Markup’s price increase sucked. But it forced me to find a tool that actually fits my business better.
Using Workflow as a Markup.io Alternative is cleaner, more affordable, has video comments (amazing), works on multiple file types, and honestly is easier for clients to use. If you’re still using email or Google Docs for feedback (or paying $79/month for features you don’t need), give it a shot.
Your future self—and your clients—will thank you.
Ready to streamline your client feedback? Workflow trial + get 50% off for 3 months → (Use code: ZMVAWT)
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